Theses
are some of the common questions we have come across from clients of
all sizes and all levels of knowledge
If you have a question which isn't covered in here, please use
the form here to contact us and we will be
happy to respond.
Can we help you?
I'm not sure if I need a website
If you have almost any kind of business these days you
need a website. Internet usage is rocketing skywards and those companies
that don't take advantage are bound to be left behind. Even if you don't
have a business that sells over the internet, or that you think has
a natural home on the web, you should be aware that more consumers these
days are using the net to research companies, even if they intend to
phone them afterwards. If you want to see the statistical evidence to
support that, please click here.
The presence of a website gives a reassurance that you are a serious
company, to be trusted with their hard earned money.
If you are a company that has to send out sales literature in response
to inquiries, expecially brochures, it could save you a lot of money
to simply direct people to your website.
If you're still not sure, have a look at your competition. If they have
a site then ask yourself if you can afford not to. If they don't then
this could be your opportunity to get an edge over them!
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I think I need a website but I am worried it
will be too expensive
If you aren't familiar with websites it can be a bit confusing.
There are plenty of companies out there who will make it sound more
difficult than it is and charge accordingly.
Every website is different and has different levels of complexity. Although
we can't give exact prices you may be surprised to learn that a professionally
designed website from us can cost as little as a couple of hundred pounds.
If you contact us here we can give you an
idea of how little it could be for you.
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I have a website but it is a bit outdated
This is one of the most common things we hear. Many websites need
updating, either because the information is old or the look and feel
has got a little tired and companies want to refresh their image. This
doesn't always mean throwing the baby out with the bathwater. Rather
than just assuming we are starting again from scratch. We will look
at your existing site to see what can be carried over. Not only can
this save time but the less we have to do, the less it will cost you!
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The information on my site needs to change
regularly. Can you maintain it for me?
Many web companies, once they have finished the initial site design,
become unhelpful about making further changes without charging silly
money. It is not uncommon to deal with clients who want us to pick up
the maintainence for a website that has been designed elsewhere.
Obviously we cannot quote prices without seeing the work involved but
we are confident you won't find a better value anywhere.
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I want to run my own site but I need some help
setting up initially
A lot of companies, understandably, want to take their
website under their own control. We can help to create a website that
is easy to maintain whether the content is managed through simple HTML
or through databases.
If needed we can offer training for staff to get them up to speed,
which can be conducted on or off-site as required
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I want to add e-commerce or booking facilities
to my site
There are any number of packages available to add extra facilities to
an existing site including booking, inquiries or search engines.
Something like shopping carts or booking facilities can require a change
in your own IT infrastructure as well as changes to the site but this
doesn't have to be dramatic. Let us have a look at your systems and
we can guide you through the process easily as well as choosing the
software that best suits your business.
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I have an idea or an off-line business and
want to see if there is potential profit online?
We are marketeers as much as we are web designers. As such we are
well placed to advise on feasibility and strategy. Please feel free
to contact us for confidential advice with no obligation.
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General Questions
Do I need to hire a "local" web site
designer?
We create web sites for clients who are local as well as national.
By using the Internet, email and the telephone, it is possible to communicate
effectively with clients in any location. We are also able to offer
dedicated links for clients to watch their websites as they develop.
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How long does it take to have a web site designed?
The time frame is determined by the size of your web site, the complexity
of your site design, and our current client design schedule. A site
with just a few pages could take as little as two to three days.
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What is a URL?
It stands for "universal resource locator". This is the
address typed in to view your web page on the Internet. For example,
you would type in http://www.hooverwebdesign.com to accessed our home
page.
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What is a domain name?
A domain name is a specific web site address that you choose and
register with Network Solutions(the official registrar of domain names
ending in .com, .edu, and .gov). Our domain name is "boommedia.co.uk"
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What is web hosting?
Web hosting is a monthly fee that you pay to have your site accessible
on the Internet.
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Do you host websites?
Not directly, but we can arrange web hosting with a company that
best suits your needs. We would do this at cost, with no mark-up for
ourselves. Just part of the service!
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I am currently hosted elsewhere and would
like to switch over to your recommendation. How do I do this?
Just fill out an enquiry and we will take care of everything. We
will transfer your domain name along with all of your existing web sites
content.
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Can I choose you to design my site and use
my own web hosting?
Yes.
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What is site maintenance?
Maintenance is usually a fee paid monthly to keep your site updated
with new content that you provide. Most good web sites have new content
updated regularly. Fresh content is what will keep your visitors coming
back. We can also do this on an ad-hoc basis.
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Do you offer any type of discounts?
Yes, we offer discounts for schools and non profit organizations.
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Why can't I find my web site in the search
engines?
Once your site has been submitted to the top Search Engines they
may require several weeks, or even months to actually spider and list
your web site in their directory. How fast your site is listed depends
on each individual Search Engines database update schedule. Watch your
server traffic logs for visiting spiders. If you wish to speed the process
up, why not talk to us about paid-for services that can submit your
URL to hundreds of search engines automatically?
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Web Site Content - What Do I Put On My Site?
That would depend on the goals of your web site. If you run a business
website you would include as much information about your products or
services that your customers would need to purchase from you. We can
help you to put together content if you don't have any (or enough) currently.
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I've made my decision - I want you to design
my web site. Now what do I do?
If you have decided you want a web site or have any questions, simply
contact us here and we will contact you as
soon as possible, no obligation and no hard sell, just friendly advice.
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